What are your business hours?
Monday -Thursday - 9:00 am to 7:00 pm
Friday - 3:30 pm - 6:00 pm
Saturday - 9:00 am to 3:00 pm
Sunday - Closed
How can I sign up for classes each month?
If this is your first time with us than contact us to schedule a tour and set up a schedule. If you are currently enrolled you will automatically be renewed every month unless you notify us differently.
Can I get a refund?
We do not offer refunds.
At what age can I enroll my child?
As this is a private class with instructor and student, we suggest 6 months.
However, we strongly suggest that when your child begins to crawl on their own, it is time for swimming lessons.
Is the pool heated?
Yes, our pool is heated so all swimmers are comfortable year round.
What if it is raining?
For inclement weather related cancellations, please try to wait until 30 minutes before your lesson before contacting the office for a weather update. If there is thunder and lightning, the lessons will be cancelled for at least thirty minutes following lightening detected within 10 miles. IF the weather improves, lessons will continue on a regular schedule. Quite often, the weather is different at the pool that it is at your home. Do not assume lessons are cancelled. We will text and/or email you as we cancel classes.
How do Absence and Makeup Lessons Work?
If your child is going to miss class just notify us before 7:00AM for morning classes and 10:00 AM for afternoon classes and they will be issued a makeup that is good for 6 months.
How do I request an absence or schedule a makeup?
Just log onto the parent portal and you are able to request absences or schedule makeup classes. Or you can always call or text us at 561-307-1003.
What should I bring to the lesson?
All students must wear appropriate swimwear. It is mandatory that all non-toilet trained swimmers, regardless of age, wear a swim diaper. Children who are under age 4, newly potty-trained or not potty-trained must also wear a permanent swim diaper. A permanent swim diaper is a washable, reusable diaper that has elastic at the waist and the legs. Bowel movements in the pool can be a health hazard and may force us to cancel classes. Do not substitute: plastic training pants or regular diapers of any kind. We have Swim Academy Fini Diapers here for $19.99.
While it is not required, we highly recommend that little girls wear one-piece swimsuits and as they attain the level where flip turns are required in the pool, boys may feel more comfortable wearing mid-length jammers.
Any student that has hair long enough to get in their eyes, face or mouth is required to pull hair back and secure or wear a swim cap. This enhances the comfort of our swimmers.
Googles may be worn by children who have completed and /or tested out of our learn to swim program and are furthering in their stroke development classes.
Your swimmer will also want a towel and water to rehydrate after class.
Can I request a specific instructor?
We do our best to accommodate specific instructor requests. However, specific requests for instructors are not guaranteed.